Technical Support

Online Help

• IOCC.com Online Troubleshooter
• IOCC.com Email Center
• Internet Tips & FAQ
• Check & Setup Email
• Netscape CD Bug

Internet Setup Numbers

Dial-Up Access Phone Numbers & Locations

Click above for a list of IOCC.com dial-up cities and local telephone numbers

Mail Servers

Incoming Mail Server (POP3):	pop.iocc.com
Outgoing Mail Server (SMTP):	mail.iocc.com

Domain Naming System - DNS Numbers

Enter DNS Numbers ONLY on non-Windows operating systems

Primary DNS: 75.46.208.2

Secondary DNS: 12.41.224.2

More information about DNS

Technical Support and Assistance

Telephone Technical Support Numbers for Internet Problems

IOCC.com customers having technical issues are encouraged to ask for no-charge technical support.

Customer Service 870-246-6923

Hours: Monday - Friday, 9:00 a.m. to 6:00 p.m.
FAX Number: 870-403-9448

Telephone Technical Support Numbers for Computer Problems

Problems identified by our Internet Support department as being hardware, operating system, spyware or malware, or similar issues are referred to Pinnacle Computers technicans at reasonable hourly rates.

Arkadelphia: 870-246-6923

Our technicans will gladly arrange for on-site work.

Standard Hours: Monday - Friday, 9:00 a.m. to 6:00 p.m.

Telephone Support for Billing Issues

Arkadelphia: 870-246-6923

Hours: Monday - Friday, 9:00 a.m. to 6:00 p.m.

E-mail Assistance

Technical Support: support @ iocc.com

Billing and Customer Service: billing @ iocc.com

Webmaster: webmaster1 @ iocc.com

Correspondence and Payment Mailing Address:

IOCC.com, LLC

PO Box 1026

Arkadelphia, AR 71923

Office Location:

IOCC.com, LLC / Pinnacle Computers

635 Main St

Arkadelphia, Arkansas 71923