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Technical Support
Online Help
Internet Setup Numbers
- Dial-Up Access Phone Numbers & Locations
- Click above for a list of IOCC.com dial-up cities and local telephone numbers
- Mail & News Servers
| Incoming Mail Server (POP3): |
pop.iocc.com |
| Outgoing Mail Server (SMTP): |
mail.iocc.com |
| Newsgroup Server (NNTP): |
news.iocc.com |
- Domain Naming System - DNS Numbers
- Enter DNS Numbers ONLY on non-Windows operating systems
- Primary DNS: 12.41.224.37
- Secondary DNS: 12.41.224.2
- Secondary DNS (optional) 12.41.227.200
- More information about DNS
Technical Support and Assistance
- Telephone Technical Support Numbers for Internet Problems
- IOCC.com customers having problems connecting to our modem servers or checking their e-mail are encouraged
to ask for no-charge technical support.
- Arkadelphia: 870-246-6923, Extension #2
- Gurdon, Nashville, Prescott and everywhere else: 800-465-7847, Extension #2
- Hours:
Monday - Friday, 9:30 a.m. to 6:00 p.m.
Saturday, 10:00 a.m. to 4:00 p.m.
FAX Number: 870-246-6924. If necessary, extension #11.
- Telephone Technical Support Numbers for Computer Problems
- Problems identified by our Internet Support department as being hardware, operating system, spyware or malware,
or similar issues are referred to Pinnacle Computers technicans at reasonable hourly rates.
- Arkadelphia: 870-246-6923, Extension #1
- Gurdon, Nashville, Prescott and everywhere else: 800-465-7847, Extension #1
- Our technicans will gladly arrange for on-site work.
- Standard Hours:
Monday - Friday, 9:30 a.m. to 6:00 p.m.
- Telephone Support for Billing Issues
- Arkadelphia: 870-246-6923, Extension #2
- Gurdon, Nashville, Prescott and everywhere else: 800-465-7847, Extension #2
- Hours:
Monday - Friday, 9:30 a.m. to 6:00 p.m.
- E-mail Assistance
- Technical Support: support @ iocc.com
- Billing and Customer Service: billing @ iocc.com
- Webmaster: webmaster1 @ iocc.com
- Office Location:
- IOCC.com, LLC / Pinnacle Computers
- 2749 Pine Street, Suite B
- Arkadelphia, Arkansas 71923
- Map
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Address / Location:
IOCC.com, LLC
2749 Pine Street, Suite B
Arkadelphia, Arkansas 71923
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Contact:
Billing @ iocc.com
Support @ iocc.com
Webmaster1 @ iocc.com
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Telephone Numbers:
Local: 870-246-6923
Toll Free: 800-465-7847
Fax: 870-246-6924 (#11)
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All trademarks and logos used in this site are the property of their
respective owners. All other content copyright ©2003-2008 IOCC.com, LLC.
This page was retrieved from IOCC.com on
Wednesday, August 27, 2008 at 10:44 pm CDT.
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