Introduction and Explanation:
This Netscape problem pertains to IOCC.com Customers who have used an IOCC Setup CD to get connected. This disc includes a version of Netscape Communicator 4.5 with a minor bug. The error makes all of your emails stay on our server and make a copy to your computer's hard drive. Keeping emails on our server clogs up your Inbox; disabling this option will prevent major problems from occurring in the future.

1a. Double-click the Netscape Communicator icon on your Desktop screen
1b. If Netscape wants you to dial in, Cancel the connection, then press OK on the "unable to locate server" error
1c. In Netscape Navigator, click on Edit from the file menu at the top left of the screen. (shown below)

2. Click the option Preferences

3a. In Preferences, DOUBLE-click the Mail & Newsgroups category on the left
3b. If you did this correctly, there should be a minus (-) beside Mail & Newsgroups

4. Click ONCE on the sub-category titled Mail Servers

5. Click on the Edit... button on the far right. (shown below)

6a. Under Mail Server's Properties, click on the POP tab at the top. The Leave messages on server option should be UNCHECKED as shown below

6b. If the Leave messages on server option is now unchecked, press OK

7. Keep pressing OK until you have exited the Netscape Preferences

8. Close all Netscape windows completely

9. When you are ready to get online, reopen Netscape Communicator and check your email under the Messenger section

10. Your emails will now be directly routed to your computer's Inbox

Netscape Communicator 4.5 is not the newest version of the software. Download a free copy at Downloads No preferences will change as a result of this upgrade and all email information will be kept intact.

If you don't have an IOCC.com Setup CD, you may obtain a free copy by visiting Pinnacle Computers in Arkadelphia.